Patient Coordinator

Duties and Responsibilities:

• To oversee the day to day operations of a healthcare program or department.
• Perform administrative duties such as coordinating care teams for patients, and acting as a liaison between patients, patient families, and health care professionals.
• Assist with and oversee reception team to make sure that the clinic policies and protocols are implemented.
• Coordinating patient care plans by liaising with all necessary care providers and medical professions to ensure patient needs are met
• Coordinate follow-up appointments and refer patients to specialists as needed
• Mastermind ways to improve the quality of patient care provided by the facility
• Works to create efficient systems and workflows within the clinic
• Attend departmental meetings and stay up to date on all business initiatives related
• Collect and input patient data, insurance information that are correct.
• Manage the clinic budget and ensure that the facility is well-equipped to provide top of the line service while remaining mindful of the bottom line
• Meet with patients to ensure their needs are being met and resolve any issues or complaints that arise.

Qualifications:

• Minimum of 2 years working in a clinical or medical setting
• 2+ years of proven success in leadership roles
• Superior interpersonal communication skills
• Strong organizational and time management skills
• Demonstrate an understanding of standard clinical and medical procedures, laws and regulations
• Thorough knowledge of medical terminology
• Ability to speak Arabic & English